ISLAMABAD, Nov 29 (APP): Wafaqi Mohtasib (Federal Ombudsman) Ejaz Ahmad Qureshi has taken serious notice of persistent complaints of the general public regarding mismanagement and neglect being faced by them in the Polyclinic Hospital.
The issues highlighted by the complainants included the non-functioning of the MRI Machine, shortage of anesthesia medicines, untrained hospital staff, sharing of beds by patients, scarce availability of medicines, delay in the verification process of medical bills, and absence of basic facilities for the patients, a news release issued by the Wafaqi Mohtasib Secretariat said on Wednesday.
“An inspection team constituted under Senior Advisor Ahmad Farooq will visit the Polyclinic Hospital on Thursday. It will interact with the patients and the hospital administration to ascertain the state of affairs causing a host of grievances to the patients and their attendants,” it added.
“It has been pointed out by the complainants that despite the availability of the MRI machine in the hospital, the facility is being denied to the patient. The staff usually gives long dates for conducting ultra-sound and other medical tests,” the news release said.
Similarly, it added, Thalassemia patients were also not being attended properly by the hospital staff.
Patients were required “to wait for long hours to consult the doctors who normally arrive late which causes immense discomfort in the absence of proper seating arrangements or the waiting areas,” the news release said.
The inspection team would formulate its recommendations for addressing the public grievances after meeting with the Polyclinic Hospital’s administration and submit its report to the Wafaqi Mohtasib within one week, it added.
